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FAQ 

  • Why is my body butter half the bottle and melted?
    Our body butters are weighed and whipped to size, however with the expansion of volume of the shea butter, cocoa butter, kokum butter and mango butter they do grow in size during the whipping phase. Don't worry if your butter down come melted or with a reduction in its content simply place the body butter in the fridge. If you are looking for a more whipped consistency a quick blend will increase it back to it's former volume.
  • What do I do if I have an allergic reaction?
    Before purchasing any of our products, please thouroughly read through the organic ingredient list. As each product is handmade to order, we do not offer any refunds, returns nor exchages. It is very beneficial, for your own health, that you do a patch test for any product you order, before using the product on your entire body.
  • Are your products tested on animals?
    Absolutely NOT! We ensure that our products are ethically and organically sourced which includes making sure they are not tested on animals. Just friends and family, they can be a little wild but they aren't animals
  • Do you ship outside of Canada?
    At the moment, we can only provide shipping services to customers located within Canada. However, we are currently working with a reliable courier to bring international shipping to our customers outside of Canada. Subscribe to our e-newsletter to be the first to know when these services become available!
  • When is your next restock?
    All of our organic skincare are handmade to order. If a product you are interested in is not currently in stock, click the "Notify Me" button, leave your details, and as soon as the product is re-stocked, you'll know!

Frequently Asked Questions about Oaesis Within as a handmade, cruelty-free, organic skincare line.

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CONTACT

  • Oaesis Within Skincare Instagram
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